Privacy Policy & Data Protection

1. Introduction

Hasoon General Trading ("we", "us", or "our"), along with our strategic partner companies Hasoon Logistics (www.hasoonlogistics.com) and Hasoon Arabia (www.hasoonarabia.com), is committed to safeguarding the privacy and confidentiality of our commercial partners, prospective buyers, and website visitors.

2. Information We Collect

When engaging with our sourcing desks or browsing our digital catalogs, we collect:

• Contact Data: Name, professional corporate email address (such as inquiries directed to generaltrading@hasoon.org), corporate telephone/WhatsApp numbers, and registered office address.
• Commercial Transactional Data: Bill of Quantities (BOQ), Request for Quotation (RFQ) specs, import-export license codes, target port destinations, and Letter of Credit financial details.
• Technical Data: IP address, browser type, device information, and analytical usage metrics collected anonymously to optimize website loading speeds and search discovery.

3. How We Use Collected Data

Collected data is processed strictly for legitimate B2B commercial purposes:

• To prepare and issue CIF/FOB pro-forma invoices and commercial trade contracts.
• To coordinate container bookings, Bill of Lading documentation, and customs filing via Hasoon Logistics and partner port authorities.
• To ensure compliance with UAE, Indian (DGFT), and Saudi Arabian (ZATCA / SASO) international trade regulations.
• To prevent fraudulent inquiries and protect corporate operational integrity.

4. Data Sharing & Third-Party Disclosures

We never sell, lease, or monetize client data. Information is shared strictly on a need-to-know basis with:

• Our affiliated partner entities: Hasoon Logistics for sea/air freight execution and Hasoon Arabia for Kingdom of Saudi Arabia local dispatches.
• Government customs authorities (including Dubai Customs, Jebel Ali Free Zone Authority, Saudi ZATCA, and Indian Customs).
• Accredited pre-shipment inspection bodies (e.g., SGS, Bureau Veritas) and contracted maritime shipping lines (e.g., Maersk, MSC).

5. Data Security & Storage

We implement industry-grade technical and organizational safeguards, including SSL/TLS encryption, restricted access control, and firewalled database storage. Information is retained only as long as necessary to fulfill commercial and statutory tax audit obligations.

6. Contact Our Privacy Officer

For inquiries regarding data protection, rights to data rectification, or commercial records removal, contact: