Clarity & Compliance

Frequently Asked Trade & Sourcing Questions

Everything you need to know about purchasing, shipping, CEPA tariff exemptions, payment terms, and our partner network.

Knowledge Domains

Key Trade Disciplines & Guidance

Explore quick answers covering our core operational areas across South Asia and the GCC.

Customs & CEPA 0% Duty

Customs & CEPA 0% Duty

Preferential origin certification & zero-duty GCC import rules.

Ocean & Air Freight

Ocean & Air Freight

FCL & LCL direct sailings (3-5 days) with Hasoon Logistics.

Quality & Assay Labs

Quality & Assay Labs

Pre-shipment mill testing, MTC reports & ISO certifications.

Saudi Arabia & SABER

Saudi Arabia & SABER

Vision 2030 project procurement backed by Hasoon Arabia.

What core product categories does Hasoon General Trading export and distribute?

We specialize in 8 high-demand categories: Building Materials (structural steel beams, Portland cement), Petroleum Products (industrial grease, engine oils), Chemical & Insecticides (Aluminum Phosphide fumigants, Indoxacarb), Animal Health (feed additives, vitamins), Safety Equipment (EN 397 helmets, high-vis vests), Spices & Food (Kerala green cardamom, black pepper, basmati rice), General Sourcing (refurbished corporate laptops, mobile accessories), and Machinery Parts (concrete vibrator motors, paver molds).

Who are Hasoon Group partner companies and what roles do they play?

Hasoon General Trading works in direct synergy with two core partner companies: 1. Hasoon Logistics (www.hasoonlogistics.com): Our international maritime freight forwarding and customs clearance arm, managing container shipping, port handling, and rapid discharge at Jebel Ali, Dammam, and Indian ports. 2. Hasoon Arabia (www.hasoonarabia.com): Our regional entity in the Kingdom of Saudi Arabia, managing local distribution, corporate procurement, and contractor supply for Saudi Vision 2030 megaprojects.

How does the India-UAE CEPA agreement benefit our purchases from Hasoon General Trading?

Under the Comprehensive Economic Partnership Agreement (CEPA), over 90% of Indian exports to the UAE are eligible for 0% duty or preferential reduced tariffs. Hasoon General Trading secures valid Certificates of Origin (COO) through authorized Indian export councils, allowing our GCC clients to import duty-free and eliminate unnecessary customs duties.

What are your typical Minimum Order Quantities (MOQs)?

Because we operate as a wholesale international trade partner, our standard MOQ is typically 1 Full Container Load (20ft or 40ft FCL) for heavy commodities like steel, cement, and lubricants. For high-value commodities such as green cardamom, black pepper, or refurbished enterprise laptops, we offer flexible LCL (Less-than-Container Load) consolidation starting from palletized lots.

Which departure ports in India and destination ports in the GCC do you utilize?

In India, our primary departure ports are Cochin Port (Vallarpadam Terminal, Kerala), Nhava Sheva (JNPT, Mumbai), and Mundra Port (Gujarat). In the GCC, our primary destinations include Jebel Ali Port (Dubai, UAE), King Abdulaziz Port (Dammam, KSA), Jeddah Islamic Port (KSA), Port Sultan Qaboos (Oman), and Hamad Port (Qatar).

How do you guarantee product quality before containers leave India?

Every shipment undergoes rigorous pre-shipment inspections at origin mills and packhouses. We verify Mill Test Certificates (MTC) for steel, conduct laboratory chemical assay tests for fumigants, test moisture content and bulk density for agricultural spices, and provide high-resolution photographic container stuffing reports before container sealing.

What international payment terms and trade finance options do you accept?

We standardly work with Irrevocable, Confirmed Letters of Credit (LC at Sight) issued by tier-1 international banks, as well as Telegraphic Transfer (TT with deposit and balance against copy Bill of Lading). For established repeat enterprise clients, we can structure custom milestone payment terms.

What is the average ocean freight transit duration between India and the GCC?

Direct ocean sailing from Western Indian ports (Mundra / Nhava Sheva) to Jebel Ali Port, Dubai typically takes only 3 to 5 days. Sailing from Cochin Port in Kerala to Jebel Ali takes approximately 5 to 7 days. Shipments to Dammam or Jeddah in Saudi Arabia typically take 6 to 9 days.

Can Hasoon General Trading provide private labeling and OEM packaging for retail?

Yes. For agricultural spices, basmati rice, industrial greases, and safety equipment, we provide turnkey OEM private labeling conforming to GCC municipal standards, including bilingual Arabic/English printing, GSO nutritional labeling, and barcode serialization.

How do I request a formal CIF or FOB price quotation?

You can email our trade desk at generaltrading@hasoon.org or contact us via WhatsApp/Phone at +91 9645207034. Please specify your target product, expected order volume (in metric tons or container units), packaging requirements, and destination port. Our team typically returns an itemized quotation within 24 hours.

Have a Specific Sourcing or Port Question?

Our operations desks in Kerala and Dubai are available on WhatsApp and email for direct consultative guidance.